Introduction: Pharmacy quality improvement (QI) plans
Pharmacy quality improvement (QI) plans are essential for ensuring that pharmacies provide the best possible care to their patients. QI plans help pharmacies identify and correct any problems with the way they operate, so that patients can receive the highest quality care possible. In addition, QI plans can help pharmacies improve communication with other healthcare providers, as well as identify areas where they can make cost savings.
It provides guidance on how to improve both the quality of patient care and the efficiency of pharmacy operations.
What is a Pharmacy QI Plan?
Pharmacy quality improvement (QI) plans are designed to help pharmacies improve the quality of their services and patient care. QI plans usually involve setting goals, developing methods for measuring progress, and tracking results. They can also help pharmacies identify areas where they need to make improvements and develop strategies for doing so.
Policy sections
Definition:
Quality improvement is a continuous service, which meets the expectations and satisfaction of patients, it is the collective quality which is applicable to all settings of health care including the pharmacy department which best defined as an attitude, an orientation that permeates an entire organization, and the way that an organization performs as internal and external business.
Purpose:
Policy:
It is the main trust and policy to focus and maintain the quality services to the patients by enhancing the quality improvement of pharmacy department.
To monitor the Pharmacy Quality. This can be achieved by using the following programs:
Procedures and responsibilities:
| Procedures | Responsible party |
|---|---|
|
Pharmacy director & pharmacy supervisor plan different quality improvement activities within the pharmacy and nominating a quality improvement officer. |
Pharmacy director and pharmacy supervisor |
|
Quality improvement officer handles quality improvement programs, indicators, and activities in the quality improvement programs in the department. |
Pharmacy supervisor |
|
The pharmacist is mandatory to cooperate with quality improvement officer and take part any quality improvement activities in the department. |
Pharmacy supervisor |
|
To follow international model for quality improvement (PDCA): The Plan, Do, Check, Act methodology is utilized to plan, design, measure, assess and improve functions and processes related to medications safety & patient care The following steps are how the pharmacy department may use the FPDCA methodology:
|
Licensed pharmacist Licensed technician |
|
Indicators will allow the pharmacy to identify problems, know their sizes, monitor progress and / or productivity and eventually ensure that quality improvement are sustained. |
Entire pharmacy department |
|
Data are collected according to the chosen indicators, report must be completed by the Q.I. Pharmacists and forwarded to Hospital QM Department on monthly and Quarterly basis. |
Pharmacy supervisor |
|
The report must include at least two indicators; Pharmacy department indicators will be updated annually according to error prone, and it includes but not limited to: (Medication errors, ADR, emergency medications (STAT), not available medications, expired medications, high cost and high-volume medications) |
Entire pharmacy department |
|
Quality Improvement Activities:
|
Entire pharmacy department |
Pharmacy FAQ
Pharmacy quality improvement (QI) plans are designed to help pharmacies improve the quality of their services and patient care. QI plans usually involve setting goals, developing methods for measuring progress, and tracking results. They can also help pharmacies identify areas where they need to make improvements and develop strategies for doing so.
Quality FAQ
Pharmacy quality improvement plan policies are important for ensuring that pharmacies maintain a high level of quality in their services. By having a policy in place, pharmacies can set out specific guidelines and procedures to be followed when it comes to quality improvement. This can help to ensure that all pharmacy staff are aware of the expectations and requirements when it comes to quality and that everyone is working towards the same goal. Additionally, by having a policy in place, pharmacies can track their progress over time and identify areas where they may need to make improvements.
A policy is a set of rules or guidelines that are designed to help an organization or individual make decisions. Policies can be established by organizations to guide the behavior of its employees, or they can be put in place by individuals to help them make better choices. Policies are often written down, but they can also be communicated verbally.
Pharmacy quality improvement (QI) plans are designed to help pharmacies improve the quality of their services and patient care. QI plans usually involve setting goals, developing methods for measuring progress, and tracking results. They can also help pharmacies identify areas where they need to make improvements and develop strategies for doing so.
